Non-Emergency Medical Transportation (NEMT) Services: What To Offer Your Customers

Services offered

If you’re looking to start a non-emergency medical transportation (NEMT) company, it’s important to understand the services typically offered by these businesses. 

This article will outline the most common services provided by NEMT companies and help you determine which ones you want to offer with your business.


Non-Emergency Medical Transportation Services

There are a variety of services that NEMT companies can offer. The most common ones include:

  • Ambulance transport: This is the transportation of patients who need medical attention but are not in a life-threatening situation.
  • Wheelchair transport: This type of transport is for patients who require the use of a wheelchair.
  • Stretcher transport: This type of transport is for patients who need to be transported on a stretcher.
  • Personal care: Some NEMT companies also offer personal care services, such as bathing, dressing, and grooming, to their patients.

In addition, you can also offer your NEMT services at large entertainment events such as concerts and festivals. This can be a great way to generate additional income for your business.

Each service requires different equipment, training, and expertise, so it’s important to consider which ones you want to offer before starting your NEMT business.


Which Services Should You Offer?

The services you offer with your NEMT business will depend on several factors, including the needs of your target market and the type of equipment you have available.

For example, market research will help you make your decision. If you’re targeting seniors, you may want to offer wheelchair and stretcher transport, as well as personal care services.

On the other hand, if you’re targeting young adults, you may only need to offer ambulance transport.

Your decision will also be influenced by the type of equipment you have. If you only have a van, then you’ll be limited to offering wheelchair and stretcher transport. However, if you have an ambulance, you’ll be able to offer all of the services we’ve listed.

Pricing is another factor that will help you determine your services. For example, wheelchair transport is typically less expensive than stretcher transport. NEMT service providers typically charge by the mile, so you’ll want to consider your pricing structure before deciding which services to offer. Average prices are $2.50-$3.50 per mile for wheelchair transport and $5-$7 per mile for stretcher transport.

To sum it up, you’ll need to consider a variety of factors before deciding which NEMT services to offer to your clients. Market research will help you understand your target market and potential pricing structure. Also, ensure you have the right equipment to offer the services you want.



If you’re just starting out, it’s a good idea to focus on one or two services that you can offer well. As your business grows, you can add additional services to meet your customers’ needs.